Tuesday, November 26, 2013

What I learned from my difficult negotiation!



What I learned from my difficult negotiation!
In real life as in business we have hundreds of conversations with many different people every day!
It’s true that in all of them, there is always going to exist a little tendency to prove our point of view, even in trite conversations as who the best football player is, or which restaurant is better.
The clue in this topic is to learn and apply.


Remember the time you asked your boss for increase in your salary?

I bet you didn’t sleep in a night before, just thinking, what should I tell him/her?
The truth is since that moment you started implementing a strategy.

First, you get the big picture, how should I approach her/him?
Should I tell an excuse, what are her/him motivations?

All of this brought you to your second step, uncover and collaborate. By this point you already know your boss's motivation and concerns; you also know how to get into his/her mind and to how sell your petition the best way.

In other words, this rise would help us both because of…

Your next move (Third)is Elicit Buy-in; this is when persuasion comes in handy. I most know that by this point, you started talking about the lovely benefits of having a better-paid employee, using all the studies that agree that there is a strong correlation between payment, happiness and performance. 

I hope that by know you have a strong relationship with you supervisor; it’s the time to build an increase in trust,
After the famous phrase

 Let me see what can I do for you..



This is the perfect time to show them who you are and that you really deserve that rise.

The week after your crucial conversation, I can assure you were impatient but it was the time to finally focus on the process, give all you have and work harder than ever. By this time you have to calm down and focus on the results that highlight.

After on week of uncertainty, come the crucial moment.
You're working as any other day and the phone rings, you pick it up without reading who is calling and…

Hello?
Hi Alejandro, (it’s your boss)
Hey, how are you Michael, how can I Help you?
Could you come into my office?

Sunday, November 3, 2013

How not to be a “bad” boss ?




First we have to define what a boss is, strict, bland, moody, abusive, etc

Many people have problems dealing with their bosses for many reasons, but in my point of view the one that influences the most is the poor communication that cause misunderstandings.
Bosses expect to get something specific that is enclose in their brains, (it’s impossible to read their mind) therefore, the results are not accurate with what they where thinking. It’s really important to be clear and explain it very well before.

Another important issue is that many people suffer from Positional Power; this makes them arrogant, excluding them to be able to accept criticism. This lack of self-awareness is very common; being on an upper position can make people become bias and blind to some important facts.
Usually these types of people apply a coercive style as a way to rule. This is the famous way of “Do what I say” that some times can evolve into a psychopathology, using fear tactics to intimidate their employees as a way to improve their performance.

So what does a good boss have to do, other than being well prepared, knowing their business and having good communication skills?


A good boss has to be a good leader, that involves being flexible agile and adaptable.
I remember I had a great boss that was like a chameleon; he could easily adapt to clients, talking his or her own language and get their specific needs. At the same time he knew how to differently connect with every one of his team members. It is important to mention that he used a coaching style, but when things were drastic, he could easily adapt to become a pacesetter.

Know your employees
It is so important to know your employees, know the human not only the professional, thus, you can easily motivate them in a better way.